[Forum Somfy] Suivi de la question: Help needed with error "Sync needed" okidokeys?

Réponse de yanick C.

yanick C. — Wed, 13 Jul 2016 16:27:57 GMT

Hello

I have prob for scan smart lock bleutooth
The light is open after the scan
Becose refused the jumelage??

Im reset the smart lock 3 sec for light
I have different option see for open an closed

Tanx

Réponse de Martial V.

Martial V. — Wed, 08 Jun 2016 15:21:36 GMT

Hello Hammouda,

When you open the Okidokeys application you have 4 option. One of this option is a door. Open it and deploy the fourth option. You must see an image with an house. If you press on it what happen ?

Okydokeys doesn't work with NFC only with Bluetooth.

For finish the button C is used to reset the smartlock (Press it 3 seconds). I advice you to delete you smartlock in your account before.

Have a good day

Réponse de hammouda B.

hammouda B. — Fri, 27 May 2016 08:25:58 GMT

i have error "Sync needed" okidokeys. tell me
how to sync smartlock and smartreader with my phone S4 and S3 SGH-I747 android 4.3
*i have already select the door and click on sync but it fails

Réponse de Robert P.

Robert P. — Thu, 26 May 2016 22:38:11 GMT

Hi Hammouda,
First : You should remove your personnals infos from this public forum.
"Yellows" from Somfy could ask you with personnals emails if they need it.
Second : Okidokeys works with Android terminals
Third : You can't reset Okidokeys.