[Forum Somfy] Suivi de la question: Bring okidokeys to somfy fr https://forum.somfy.fr/ Sun, 16 Apr 2017 19:30:51 GMT Sun, 16 Apr 2017 19:30:51 GMT answers Shawn D. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello martial </p><p>My android information is attached. My Bluetooth is 4.2</p><p>If you are device does not work can i somehow unlock with Android wear 2.0?</p></div> <div class="body-ft"></div> </div> Sun, 16 Apr 2017 19:30:51 GMT https://forum.somfy.fr/questions/1316732-bring-okidokeys-to-somfy/answers/2985653 https://forum.somfy.fr/questions/1316732-bring-okidokeys-to-somfy/answers/2985653 2985653 answer 0 https://forum.somfy.fr/users/9337950 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/3f48cc3c382b1f2f/avatar_normal.png?3389a2e 1316732 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I have an Okidokeys lock that i cannot use my new phone to open even though my old one still works. Do i need to update to the somfy app? can my serial number be ported over to somfy portal please? my serial number is 0A478A5044164353B</p><p>THank you</p></div> <div class="body-ft"></div> </div> Martial V. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Shawn,</p><p>Thank you for this information but this lock is an american version. You can&#39;t activate it on Somfy Server.</p><p>If this lock works with your old phone but not with the new phone it&#39;s obligatory an issue with the phone.</p><p>Do you know version of the OS software ? And Bluetooth ?</p><p>Have a good day</p></div> <div class="body-ft"></div> </div> Tue, 11 Apr 2017 09:24:28 GMT https://forum.somfy.fr/questions/1316732-bring-okidokeys-to-somfy/answers/2978397 https://forum.somfy.fr/questions/1316732-bring-okidokeys-to-somfy/answers/2978397 2978397 answer 0 https://forum.somfy.fr/users/4254236 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/25c45e0849e37830/avatar_normal.png?3389a2e 1316732 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I have an Okidokeys lock that i cannot use my new phone to open even though my old one still works. Do i need to update to the somfy app? can my serial number be ported over to somfy portal please? my serial number is 0A478A5044164353B</p><p>THank you</p></div> <div class="body-ft"></div> </div> Shawn D. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Here is picture of serial number and video of app </p><p><a href="https://goo.gl/photos/jfxYXyAXX6BUxwFV7" rel="nofollow">https://goo.gl/photos/jfxYXyAXX6BUxwFV7</a></p></div> <div class="body-ft"></div> </div> Sun, 09 Apr 2017 02:24:41 GMT https://forum.somfy.fr/questions/1316732-bring-okidokeys-to-somfy/answers/2976143 https://forum.somfy.fr/questions/1316732-bring-okidokeys-to-somfy/answers/2976143 2976143 answer 0 https://forum.somfy.fr/users/9337950 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/3f48cc3c382b1f2f/avatar_normal.png?3389a2e 1316732 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I have an Okidokeys lock that i cannot use my new phone to open even though my old one still works. Do i need to update to the somfy app? can my serial number be ported over to somfy portal please? my serial number is 0A478A5044164353B</p><p>THank you</p></div> <div class="body-ft"></div> </div> Martial V. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Shawn,</p><p>This lock was buy in France ? Can you give me a picture of the serial number near battery ?</p><p>What is the error you encounter when you try to activate your lock on Somfy portal ?</p><p>Please forgive my english mistakes.</p><p>Have a nice day</p></div> <div class="body-ft"></div> </div> Fri, 07 Apr 2017 13:57:19 GMT https://forum.somfy.fr/questions/1316732-bring-okidokeys-to-somfy/answers/2974033 https://forum.somfy.fr/questions/1316732-bring-okidokeys-to-somfy/answers/2974033 2974033 answer 0 https://forum.somfy.fr/users/4254236 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/25c45e0849e37830/avatar_normal.png?3389a2e 1316732 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I have an Okidokeys lock that i cannot use my new phone to open even though my old one still works. Do i need to update to the somfy app? can my serial number be ported over to somfy portal please? my serial number is 0A478A5044164353B</p><p>THank you</p></div> <div class="body-ft"></div> </div>