[Forum Somfy] Suivi de la question: reactivating somfy thermostat fr https://forum.somfy.fr/ Mon, 10 Dec 2018 22:04:04 GMT Mon, 10 Dec 2018 22:04:04 GMT answers Jérémy N. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,</p><p>The issue is because your email account was not activated.<br />You shall have received an email from Somfy asking you to click on the button to finalize your account activation.</p><p>I have send it again tonight to your email address. Please check your mailbox, or your spams if you have received it.</p><p>Thank you</p></div> <div class="body-ft"></div> </div> Mon, 10 Dec 2018 22:04:04 GMT https://forum.somfy.fr/questions/1834244-reactivating-somfy-thermostat/answers/4176830 https://forum.somfy.fr/questions/1834244-reactivating-somfy-thermostat/answers/4176830 4176830 answer 0 https://forum.somfy.fr/users/9987351 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/d3d213f05514d551/avatar_normal.png?3389a2e 1834244 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>hello. the installation-activation of our somfy thermostat went wrong. so we want to reactivate again or simply start the procedure all over again from the start. we get stuck at the point of :this pin is right but already activeted&quot;. Could you please help. Moreover how to we set up the somfy to the home network (we mean the sifi password etc)</p></div> <div class="body-ft"></div> </div>