[Forum Somfy] Suivi de la question: Tahoma Pin Already Used fr https://forum.somfy.fr/ Thu, 25 Jun 2020 14:04:41 GMT Thu, 25 Jun 2020 14:04:41 GMT answers John P. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Merci beaucoup :-)</p></div> <div class="body-ft"></div> </div> Thu, 25 Jun 2020 14:04:41 GMT https://forum.somfy.fr/questions/2376995-tahoma-pin-already-used/answers/5709227 https://forum.somfy.fr/questions/2376995-tahoma-pin-already-used/answers/5709227 5709227 answer 0 https://forum.somfy.fr/users/15705355 theme-c/avatars/48.png 2376995 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,<br />I have just received a new TaHoma from Amazon but I can&#39;t activate it. I get a message that the pin is valid but it has already been used. Can you reset my TaHoma box please, the pin is <br />1224 6765 2696</p><p>Thanks, John</p></div> <div class="body-ft"></div> </div> Thomas M. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>John,</p><p>I found this phone number on UK Somfy Website : 0113 391 3030 and the email adress : customersupport_uk@somfy.com.</p><p>Regards,</p></div> <div class="body-ft"></div> </div> Thu, 25 Jun 2020 13:26:43 GMT https://forum.somfy.fr/questions/2376995-tahoma-pin-already-used/answers/5709105 https://forum.somfy.fr/questions/2376995-tahoma-pin-already-used/answers/5709105 5709105 answer 0 https://forum.somfy.fr/users/4254241 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/6721bd680f217fb3/avatar_normal.png?3389a2e 2376995 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,<br />I have just received a new TaHoma from Amazon but I can&#39;t activate it. I get a message that the pin is valid but it has already been used. Can you reset my TaHoma box please, the pin is <br />1224 6765 2696</p><p>Thanks, John</p></div> <div class="body-ft"></div> </div> John P. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour Thomas</p><p>I contacted UK Somfy before contacting French Somfy but I had no contact from them, not even an acknowledgement that they are working and picking up messages. Do they have a phone number or email address I could try?</p><p>Merci, John</p></div> <div class="body-ft"></div> </div> Thu, 25 Jun 2020 10:29:35 GMT https://forum.somfy.fr/questions/2376995-tahoma-pin-already-used/answers/5708513 https://forum.somfy.fr/questions/2376995-tahoma-pin-already-used/answers/5708513 5708513 answer 0 https://forum.somfy.fr/users/15705355 theme-c/avatars/48.png 2376995 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,<br />I have just received a new TaHoma from Amazon but I can&#39;t activate it. I get a message that the pin is valid but it has already been used. Can you reset my TaHoma box please, the pin is <br />1224 6765 2696</p><p>Thanks, John</p></div> <div class="body-ft"></div> </div> Thomas M. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Good Morning John,</p><p>Your TaHoma box is activate on UK Somfy server. Here it is the French Somfy support. You should contact UK Somfy support to resolve your problem.</p><p>Regards,</p></div> <div class="body-ft"></div> </div> Thu, 25 Jun 2020 09:26:10 GMT https://forum.somfy.fr/questions/2376995-tahoma-pin-already-used/answers/5708254 https://forum.somfy.fr/questions/2376995-tahoma-pin-already-used/answers/5708254 5708254 answer 0 https://forum.somfy.fr/users/4254241 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/6721bd680f217fb3/avatar_normal.png?3389a2e 2376995 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,<br />I have just received a new TaHoma from Amazon but I can&#39;t activate it. I get a message that the pin is valid but it has already been used. Can you reset my TaHoma box please, the pin is <br />1224 6765 2696</p><p>Thanks, John</p></div> <div class="body-ft"></div> </div> John P. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour Jean-Luc,<br />merci!</p></div> <div class="body-ft"></div> </div> Tue, 23 Jun 2020 07:50:50 GMT https://forum.somfy.fr/questions/2376995-tahoma-pin-already-used/answers/5701537 https://forum.somfy.fr/questions/2376995-tahoma-pin-already-used/answers/5701537 5701537 answer 0 https://forum.somfy.fr/users/15705355 theme-c/avatars/48.png 2376995 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,<br />I have just received a new TaHoma from Amazon but I can&#39;t activate it. I get a message that the pin is valid but it has already been used. Can you reset my TaHoma box please, the pin is <br />1224 6765 2696</p><p>Thanks, John</p></div> <div class="body-ft"></div> </div> Jean-Luc B. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi John !</p><p>Wait here, a Yellow will contact you shortly.</p><p>Have a good day !</p></div> <div class="body-ft"></div> </div> Tue, 23 Jun 2020 06:46:43 GMT https://forum.somfy.fr/questions/2376995-tahoma-pin-already-used/answers/5701332 https://forum.somfy.fr/questions/2376995-tahoma-pin-already-used/answers/5701332 5701332 answer 0 https://forum.somfy.fr/users/12097556 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/acab37458793fb45/avatar_normal.png?3389a2e 2376995 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,<br />I have just received a new TaHoma from Amazon but I can&#39;t activate it. I get a message that the pin is valid but it has already been used. Can you reset my TaHoma box please, the pin is <br />1224 6765 2696</p><p>Thanks, John</p></div> <div class="body-ft"></div> </div>