[Forum Somfy] Suivi de la question: Tahoma Pin not working fr https://forum.somfy.fr/ Fri, 14 Mar 2025 13:41:52 GMT Fri, 14 Mar 2025 13:41:52 GMT answers Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Viliam,<br />It&#39;s already ok.<br />Have a nice day</p></div> <div class="body-ft"></div> </div> Fri, 14 Mar 2025 13:41:52 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/9040609 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/9040609 9040609 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Viliam <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!<br />I have the same problem,<br />My pin is:<br />2086 0417 6132</p><p>Can You help me please?</p></div> <div class="body-ft"></div> </div> Thu, 13 Mar 2025 19:15:02 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/9039641 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/9039641 9039641 answer 0 https://forum.somfy.fr/users/20152073 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Javier N. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hola, buenos días Nicolás. He leído en el foro, que hay un modelo de kit de conectividad que sólo sirve en Francia, puede ser el que compre sea uno de ellos. Hay varios casos en el chat.</p><p>He probado con las dos App de TaHoma, TaHoma by Somfy (TaHomaclassic) y TaHoma. Ayúdame por favor.</p><p>Un saludo </p><p>Javier</p></div> <div class="body-ft"></div> </div> Fri, 29 Nov 2024 09:25:38 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8925866 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8925866 8925866 answer 0 https://forum.somfy.fr/users/20070867 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hola Javier,</p> <p>debes activar este kit de conectividad en la aplicación<strong> TaHoma By Somfy</strong>. Que tengas un buen día.</p></div> <div class="body-ft"></div> </div> Thu, 28 Nov 2024 12:51:49 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8925087 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8925087 8925087 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Javier N. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hola, buenos días Nicolas, he intentado activar mi Kit Conectividad en TaHoma pero siempre me da el mismo error, cómo puedo solucionarlo, gracias.</p></div> <div class="body-ft"></div> </div> Wed, 27 Nov 2024 20:59:05 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8924501 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8924501 8924501 answer 0 https://forum.somfy.fr/users/20070867 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hola Javier, <br />debes activar este kit de conectividad en la aplicación TaHoma By Somfy. Que tengas un buen día.</p></div> <div class="body-ft"></div> </div> Wed, 27 Nov 2024 15:07:04 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8924193 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8924193 8924193 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Javier N. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hola, recientemente he adquirido por Wallapop un kit de conectividad pero no me deja activarlo me aparece el siguiente error tahoma.pin.wrong_product_MINI.con número de PIN 2101-1630-7639. Lo he comprado en España. A qué debe ser el error. Gracias.</p></div> <div class="body-ft"></div> </div> Tue, 26 Nov 2024 21:47:56 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8923357 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8923357 8923357 answer 0 https://forum.somfy.fr/users/20070867 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>hello Vit,<br />It&#39;s ok. you can activate your connectivity kit now.<br />have a nice day</p></div> <div class="body-ft"></div> </div> Thu, 21 Nov 2024 13:33:00 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8918590 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8918590 8918590 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Vit Z. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I&#39;ve just got the TaHoma Box and the pin also does not work. It is: 2113-9217-1107</p><p>Thank you,<br />V.</p></div> <div class="body-ft"></div> </div> Wed, 20 Nov 2024 23:36:54 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8917880 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8917880 8917880 answer 0 https://forum.somfy.fr/users/20066329 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Ws <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Thank you very much...<br />It is working now...<br />Have a nice day too...</p></div> <div class="body-ft"></div> </div> Mon, 18 Nov 2024 14:37:22 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8914560 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8914560 8914560 answer 0 https://forum.somfy.fr/users/20061336 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour Ws,<br />it&#39;s ok you can activate it now.<br />Have a nice day.</p></div> <div class="body-ft"></div> </div> Mon, 18 Nov 2024 14:21:11 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8914514 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8914514 8914514 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Ws <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello<br />Please can you unregister it...to use my connectivity kit...<br />Thank you</p></div> <div class="body-ft"></div> </div> Mon, 18 Nov 2024 13:41:55 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8914416 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8914416 8914416 answer 0 https://forum.somfy.fr/users/20061336 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Ws <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,</p><p>Can you help me...i have bought a used connectivity kit...but it is registered with an other user...<br />PIN : 2113-2380-5874<br />Please unregister it...<br />Thank you</p></div> <div class="body-ft"></div> </div> Fri, 15 Nov 2024 21:31:33 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8911781 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8911781 8911781 answer 0 https://forum.somfy.fr/users/20061336 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Fero <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>It works! Thank you!</p></div> <div class="body-ft"></div> </div> Wed, 13 Nov 2024 08:07:09 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8907727 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8907727 8907727 answer 0 https://forum.somfy.fr/users/20058149 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Fero,<br />It&#39;s ok! you can use it again.<br />have a nice day</p></div> <div class="body-ft"></div> </div> Tue, 12 Nov 2024 13:53:28 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8907188 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8907188 8907188 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Fero <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I have the same issue, bought a used Connectivity kit (in Poland) with the PIN: 2112-2276-7137<br />Can you unregister this one please?</p></div> <div class="body-ft"></div> </div> Tue, 12 Nov 2024 07:43:34 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8906633 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8906633 8906633 answer 0 https://forum.somfy.fr/users/20058149 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>hi oleg,<br />i don&#39;t see this box connected.<br />it&#39;s ready to be activated.<br />Have a nice day.</p></div> <div class="body-ft"></div> </div> Fri, 18 Oct 2024 10:31:51 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8885249 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8885249 8885249 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Oleg <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,</p><p>I have the same issue, bought a used Tahoma Switch (in Poland) with the PIN: 2030-0895-4567<br />Can you unregister this one please?</p></div> <div class="body-ft"></div> </div> Thu, 17 Oct 2024 14:09:36 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8884349 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8884349 8884349 answer 0 https://forum.somfy.fr/users/20034697 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Vaclav,</p><p>I have deleted and reset the Tahoma, you can active it now.</p><p>Regards,</p></div> <div class="body-ft"></div> </div> Mon, 16 Sep 2024 10:24:20 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8846556 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8846556 8846556 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> VÁCLAV <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, I have the same problem, my PIN is 2112 1774 5487 . Mohu poprosit resetovat PIN?</p></div> <div class="body-ft"></div> </div> Fri, 13 Sep 2024 06:46:57 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8842952 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8842952 8842952 answer 0 https://forum.somfy.fr/users/19995099 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi josé,<br />i see you have already activate your tahoma in spain with this mail : jilabiano@me.com<br />i have to reset it?<br />have a nice day</p></div> <div class="body-ft"></div> </div> Mon, 05 Aug 2024 13:30:18 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8798613 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8798613 8798613 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Jose Ignacio L. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>I have bought a Tahoma Switch in Amazon.es (Spain). When I try to activate it with the PIN number shown at the base of the device I get the following message: &quot;tahoma.pin.wrong_product_SWITCH&quot; </p><p>The Pin Number that I have is:</p><p>2061-4769-0385</p><p>I am going to use the unit in Spain. Can you help me please?</p><p>Please help me resolve this issue.</p></div> <div class="body-ft"></div> </div> Sun, 04 Aug 2024 04:23:06 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8797068 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8797068 8797068 answer 0 https://forum.somfy.fr/users/19947653 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Tunde</p><p>I have deleted and reset the Tahoma, you can active it now.</p><p>Regards,</p></div> <div class="body-ft"></div> </div> Mon, 15 Jul 2024 09:49:24 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8767024 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8767024 8767024 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Tunde B. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello<br />I purchased a Tahoma connectivity kit and im trying to connected but in the app it gives me error. I tried on the website with the pin code and is says that the pin code does not exist. Can you help me<br />Pin code: 2111-3957-6009<br />Thank you!</p></div> <div class="body-ft"></div> </div> Wed, 10 Jul 2024 19:32:28 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8761726 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8761726 8761726 answer 0 https://forum.somfy.fr/users/19916466 theme-c/avatars/48.png 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour alexandre,<br />Vous pouvez le faire directement depuis l&#39;application Tahoma by somfy dans : <br />... / Aide et fonctions avancées / supprimer mon installation.<br />Bonne journée.</p></div> <div class="body-ft"></div> </div> Tue, 11 Jun 2024 14:35:54 GMT https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8722735 https://forum.somfy.fr/questions/2476974-tahoma-pin-not-working/answers/8722735 8722735 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 2476974 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello!</p><p>I&#39;ve bought Somfy TaHoma Box and the pin on the sticker doesn&#39;t work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?</p><p>The pin is: 1225-2310-0016</p><p>Please help</p><p>Best regards<br />Pawel</p></div> <div class="body-ft"></div> </div>