[Forum Somfy] Suivi de la question: Could you please remove a used Tahoma Switch from another account? fr https://forum.somfy.fr/ Wed, 11 Jun 2025 14:23:20 GMT Wed, 11 Jun 2025 14:23:20 GMT answers Bessarion B. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello<br />Can you help me please?<br />I bought used Somfy Protect SF0111<br />Is linked linked to account.<br />BU0111013101<br />Thank you</p></div> <div class="body-ft"></div> </div> Wed, 11 Jun 2025 14:23:20 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9120527 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9120527 9120527 answer 0 https://forum.somfy.fr/users/18439014 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,<br />it&#39;s already ok for your tahoma :)<br />have a nice day</p></div> <div class="body-ft"></div> </div> Mon, 05 May 2025 08:48:20 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9089501 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9089501 9089501 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Unterhofer G. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Nicolas, i bought a used Tahoma Switch, already linked, can you help me?<br />2052-8542-7791<br />Thx</p></div> <div class="body-ft"></div> </div> Wed, 30 Apr 2025 20:44:16 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9087355 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9087355 9087355 answer 0 https://forum.somfy.fr/users/20185893 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Gancho <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi I ask somfy in my country and they can’t help me.<br />The camera model is SF6101<br />Mac is 0076B1096B89 2402 just in case.</p></div> <div class="body-ft"></div> </div> Mon, 31 Mar 2025 12:47:12 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9057063 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9057063 9057063 answer 0 https://forum.somfy.fr/users/19980193 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Gancho,<br />No i can&#39;t do that you have to contact somfy of your country.<br />Have a nice day</p></div> <div class="body-ft"></div> </div> Mon, 31 Mar 2025 11:59:41 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9056961 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9056961 9056961 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Gancho <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Thank you very much.<br />Can you unbind somfy cameras ?</p></div> <div class="body-ft"></div> </div> Mon, 31 Mar 2025 10:12:00 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9056807 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9056807 9056807 answer 0 https://forum.somfy.fr/users/19980193 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi gancho,<br />Your tahoma is already activable again.<br />Have a nice day.</p></div> <div class="body-ft"></div> </div> Mon, 31 Mar 2025 09:39:56 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9056743 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9056743 9056743 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Gancho <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, I bought used TaHoma linked to account .<br />Can you help me . 2080-0229-1217</p></div> <div class="body-ft"></div> </div> Sat, 29 Mar 2025 14:05:45 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9055877 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9055877 9055877 answer 0 https://forum.somfy.fr/users/19980193 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour David,<br />It&#39;s already ok.<br />Have nice day.</p></div> <div class="body-ft"></div> </div> Wed, 26 Mar 2025 13:46:54 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9052865 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9052865 9052865 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> David V. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, even though you ensured me that the device was removed, unfortunately I have the same problem. If I try to register the device to another country, like DE, I get an unknown error, and if I try to register it to France, I get the &quot;Already subscribed&quot; error which means that the device is still linked to some account on the french database. Could you please check it again? the Pin is &quot;2108-5351-5217&quot;.</p><p>Thank you.</p></div> <div class="body-ft"></div> </div> Wed, 26 Mar 2025 07:09:29 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9051913 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9051913 9051913 answer 0 https://forum.somfy.fr/users/20152699 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour David,<br />Je vous confirme avoir fais le necessaire.<br />bonne journée</p></div> <div class="body-ft"></div> </div> Mon, 17 Mar 2025 15:55:50 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9043259 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9043259 9043259 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> David V. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, I have the same issue, the box I am trying to register is linked to another account. Could you unlink it? <br />Pin: 2108-5351-5217 Thank you!</p></div> <div class="body-ft"></div> </div> Fri, 14 Mar 2025 15:30:47 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9040881 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9040881 9040881 answer 0 https://forum.somfy.fr/users/20152699 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Elimane S. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello, I am in the same situation.<br />I have a home link but it&#39;s linked to another account.<br />It is registered in France.<br />The pin is BU01110197C71945<br />Thank you very much</p></div> <div class="body-ft"></div> </div> Fri, 07 Mar 2025 16:35:07 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9032867 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9032867 9032867 answer 0 https://forum.somfy.fr/users/20147273 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>hi Andrei,<br />Your Tahoma is ready for a new activation.</p><p>Have a nice day</p></div> <div class="body-ft"></div> </div> Wed, 05 Mar 2025 13:06:18 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9029205 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9029205 9029205 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Andrei F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour<br />I just bought a tahoma switch brand new in box and it’s linked to an account. <br />Please help me with this. <br />Here is the pin: 2085-8750-6002</p><p>Merci</p></div> <div class="body-ft"></div> </div> Wed, 05 Mar 2025 12:30:10 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9029129 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9029129 9029129 answer 0 https://forum.somfy.fr/users/19812621 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,<br />It&#39;s already ok.<br />Have a nice day.</p></div> <div class="body-ft"></div> </div> Tue, 04 Mar 2025 10:29:37 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9027321 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9027321 9027321 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Sawalha M. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Dears , could you please unlink my Tahoma switch with the pin 1103-0167-3491 Thank you</p></div> <div class="body-ft"></div> </div> Sun, 02 Mar 2025 16:16:17 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9025345 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9025345 9025345 answer 0 https://forum.somfy.fr/users/20142807 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Sawalha M. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Dears , hope you doing will , could you please unlink my TaHoma box as well. The pin is 1103-0167-3491</p><p> Thank you<br />Majdi</p></div> <div class="body-ft"></div> </div> Sun, 02 Mar 2025 11:10:33 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9025221 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9025221 9025221 answer 0 https://forum.somfy.fr/users/20142807 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Rafael,<br />It&#39;s ok your account is migrated to US country.<br />Have a nice day</p></div> <div class="body-ft"></div> </div> Thu, 27 Feb 2025 10:10:05 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9022151 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9022151 9022151 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>hi Enikő,<br />It&#39;s already ok.<br />Have a nice day.</p></div> <div class="body-ft"></div> </div> Thu, 27 Feb 2025 10:09:03 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9022147 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9022147 9022147 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Enikő K. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Support,</p><p>Could you also unlock my tahoma switch?<br />PIN 2072-5570-4960</p><p>Thanks in advance!</p></div> <div class="body-ft"></div> </div> Wed, 26 Feb 2025 16:42:21 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9021581 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9021581 9021581 answer 0 https://forum.somfy.fr/users/20140155 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Rafael A. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />My account is configured for France; its possible to change it for US or exclude it definitely? Thank you! Rafaeldabbas@gmail.com</p></div> <div class="body-ft"></div> </div> Sun, 23 Feb 2025 16:32:11 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9016833 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9016833 9016833 answer 0 https://forum.somfy.fr/users/20114989 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Rafael,<br />it&#39;s already ok.<br />have a nive day</p></div> <div class="body-ft"></div> </div> Fri, 21 Feb 2025 13:38:01 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9015739 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9015739 9015739 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Rafael A. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />Can you please unlink my TaHoma box as well. <br />The pin is 2075-7916-0902</p><p>Thanks</p></div> <div class="body-ft"></div> </div> Fri, 21 Feb 2025 01:02:58 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9014645 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9014645 9014645 answer 0 https://forum.somfy.fr/users/20114989 theme-c/avatars/48.png 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Martin,<br />it&#39;s already ok. You can activate it now.<br />Have nice day.<br />Bonne journée</p></div> <div class="body-ft"></div> </div> Wed, 19 Feb 2025 15:52:31 GMT https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9012545 https://forum.somfy.fr/questions/3030165-could-you-please-remove-used-tahoma-switch-from-another-account/answers/9012545 9012545 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3030165 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><p>The Pin is 2008-6007-4166.</p><p>Thank you very much!<br />Marcel</p></div> <div class="body-ft"></div> </div>