[Forum Somfy] Suivi de la question: Why can't I proceed with PIN: 2037-6548-6240 for TaHoma Switch NA registration ? fr https://forum.somfy.fr/ Wed, 08 Oct 2025 08:14:14 GMT Wed, 08 Oct 2025 08:14:14 GMT answers JACKY M. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour<br />C&#39;est a l&#39;ancien propriétaire d&#39;appliquer cette procédure<br /><a href="https://www.somfy.fr/assistance/faq?question=comment-reinitialiser-ma-box-si-je-veux-la-vendre" rel="nofollow">https://www.somfy.fr/assistance/faq?question=comment-rein...</a></p></div> <div class="body-ft"></div> </div> Wed, 08 Oct 2025 08:14:14 GMT https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/9218733 https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/9218733 9218733 answer 0 https://forum.somfy.fr/users/12542200 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/075e77df6757ba44/avatar_normal.png?3389a2e 3310733 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,</p><p>I&#39;m trying to connect to my TaHoma Switch NA through the app - TaHoma Living.</p><p>When I go into the &#39;Create an account&#39; section, after selecting the country; when I enter the pin code 2037-6548-6240 I&#39;m unable to tap on the &#39;OK&#39; button.</p><p>What should I do ?<br />Can you please help me immediately ?</p><p>Thank you</p></div> <div class="body-ft"></div> </div> Rafael A. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>Je souhaite demander la réinitialisation et la suppression du compte actuellement associé à ma centrale TaHoma.</p><p>PIN de la box : 2075-7916-0902</p><p>Pourriez-vous, s’il vous plaît, réinitialiser la box et retirer le compte lié afin que je puisse l’associer à un nouveau compte ?</p><p>Merci beaucoup pour votre aide.</p><p>Cordialement,<br />Rafael Abbas</p></div> <div class="body-ft"></div> </div> Wed, 08 Oct 2025 01:18:10 GMT https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/9218561 https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/9218561 9218561 answer 0 https://forum.somfy.fr/users/20114989 theme-c/avatars/48.png 3310733 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,</p><p>I&#39;m trying to connect to my TaHoma Switch NA through the app - TaHoma Living.</p><p>When I go into the &#39;Create an account&#39; section, after selecting the country; when I enter the pin code 2037-6548-6240 I&#39;m unable to tap on the &#39;OK&#39; button.</p><p>What should I do ?<br />Can you please help me immediately ?</p><p>Thank you</p></div> <div class="body-ft"></div> </div> Rafael A. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>Je souhaite demander la réinitialisation et la suppression du compte actuellement associé à ma centrale TaHoma.</p><p>PIN de la box : 2075-7916-0902</p><p>Pourriez-vous, s’il vous plaît, réinitialiser la box et retirer le compte lié afin que je puisse l’associer à un nouveau compte ?</p><p>Merci beaucoup pour votre aide.</p><p>Cordialement,<br />Rafael Abbas</p></div> <div class="body-ft"></div> </div> Wed, 08 Oct 2025 01:14:18 GMT https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/9218559 https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/9218559 9218559 answer 0 https://forum.somfy.fr/users/20114989 theme-c/avatars/48.png 3310733 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,</p><p>I&#39;m trying to connect to my TaHoma Switch NA through the app - TaHoma Living.</p><p>When I go into the &#39;Create an account&#39; section, after selecting the country; when I enter the pin code 2037-6548-6240 I&#39;m unable to tap on the &#39;OK&#39; button.</p><p>What should I do ?<br />Can you please help me immediately ?</p><p>Thank you</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Vlad,<br />Can you post de pin number of your tahoma box?.<br />have a nice day.</p></div> <div class="body-ft"></div> </div> Fri, 05 Apr 2024 07:27:30 GMT https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/8638098 https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/8638098 8638098 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3310733 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,</p><p>I&#39;m trying to connect to my TaHoma Switch NA through the app - TaHoma Living.</p><p>When I go into the &#39;Create an account&#39; section, after selecting the country; when I enter the pin code 2037-6548-6240 I&#39;m unable to tap on the &#39;OK&#39; button.</p><p>What should I do ?<br />Can you please help me immediately ?</p><p>Thank you</p></div> <div class="body-ft"></div> </div> Vlad S. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Dinushan, I had the same problem. You need to identify in what country has been the device purchased and start the Tahoma account creation with that country.</p></div> <div class="body-ft"></div> </div> Thu, 04 Apr 2024 21:30:20 GMT https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/8637932 https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/8637932 8637932 answer 0 https://forum.somfy.fr/users/19375877 theme-c/avatars/48.png 3310733 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,</p><p>I&#39;m trying to connect to my TaHoma Switch NA through the app - TaHoma Living.</p><p>When I go into the &#39;Create an account&#39; section, after selecting the country; when I enter the pin code 2037-6548-6240 I&#39;m unable to tap on the &#39;OK&#39; button.</p><p>What should I do ?<br />Can you please help me immediately ?</p><p>Thank you</p></div> <div class="body-ft"></div> </div> Gaëlle B. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Dinushan,</p><p>This box is activated in another country. Please contact your reseller.</p><p>Have a nice day,</p></div> <div class="body-ft"></div> </div> Wed, 28 Feb 2024 09:53:55 GMT https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/8589599 https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/8589599 8589599 answer 0 https://forum.somfy.fr/users/8579145 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/6e5cc785636ee76d/avatar_normal.png?3389a2e 3310733 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,</p><p>I&#39;m trying to connect to my TaHoma Switch NA through the app - TaHoma Living.</p><p>When I go into the &#39;Create an account&#39; section, after selecting the country; when I enter the pin code 2037-6548-6240 I&#39;m unable to tap on the &#39;OK&#39; button.</p><p>What should I do ?<br />Can you please help me immediately ?</p><p>Thank you</p></div> <div class="body-ft"></div> </div> JACKY M. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>HI<br />Your PIN number is not recognized in your country.<br />It is not possible to install a tahoma purchased in France in another country.</p></div> <div class="body-ft"></div> </div> Mon, 26 Feb 2024 15:43:54 GMT https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/8587265 https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/8587265 8587265 answer 0 https://forum.somfy.fr/users/12542200 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/075e77df6757ba44/avatar_normal.png?3389a2e 3310733 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,</p><p>I&#39;m trying to connect to my TaHoma Switch NA through the app - TaHoma Living.</p><p>When I go into the &#39;Create an account&#39; section, after selecting the country; when I enter the pin code 2037-6548-6240 I&#39;m unable to tap on the &#39;OK&#39; button.</p><p>What should I do ?<br />Can you please help me immediately ?</p><p>Thank you</p></div> <div class="body-ft"></div> </div> Richy C. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,</p><p>&quot;&quot;Can you please help me immediately ?&quot;&quot;</p><p>Ouahhhh !</p></div> <div class="body-ft"></div> </div> Mon, 26 Feb 2024 14:25:10 GMT https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/8587127 https://forum.somfy.fr/questions/3310733-why-can-i-proceed-with-pin-2037-6548-6240-for-tahoma-switch-na-registration/answers/8587127 8587127 answer 0 https://forum.somfy.fr/users/6899912 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/51a788a97864485f/avatar_normal.png?3389a2e 3310733 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi,</p><p>I&#39;m trying to connect to my TaHoma Switch NA through the app - TaHoma Living.</p><p>When I go into the &#39;Create an account&#39; section, after selecting the country; when I enter the pin code 2037-6548-6240 I&#39;m unable to tap on the &#39;OK&#39; button.</p><p>What should I do ?<br />Can you please help me immediately ?</p><p>Thank you</p></div> <div class="body-ft"></div> </div>