[Forum Somfy] Suivi de la question: can't reset to default smoke detector io alarm tahoma fr https://forum.somfy.fr/ Thu, 08 Aug 2024 07:22:25 GMT Thu, 08 Aug 2024 07:22:25 GMT answers Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Mihai, <br />I have responded to you in another post that this detector is probably defective. You will need to contact customer service through your retailer if the product is still under warranty.</p></div> <div class="body-ft"></div> </div> Thu, 08 Aug 2024 07:22:25 GMT https://forum.somfy.fr/questions/3391616-can-reset-to-default-smoke-detector-io-alarm-tahoma/answers/8802406 https://forum.somfy.fr/questions/3391616-can-reset-to-default-smoke-detector-io-alarm-tahoma/answers/8802406 8802406 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3391616 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>I have a Somfy smoke alarm IO with the following serials on its back:<br />A02 D 18 188 B 5127598 0333-CPR-292133-1<br />I used it successfully for the past several years (also added in Tahoma box) until it ran out of battery and I had to replace the battery (the small one, not the 9V one). However, after battery change I saw that in Tahoma it was still reported as low battery. <br />I removed it from Tahoma and tried to add it again. The reset procedure specifies to hold the test button pressed until I hear 6 beeps - I did like this and I heard 6 beeps grouped by 3. <br />However, I believe that the sensor was not reset because the led didn&#39;t start to blink indefinitely. I tried to add it to Tahoma but on web page it said that the sensor was not found.</p><p>My question: how can I hardware reset somehow this sensor because it seems the option with 6 beeps is not working. <br />Also, while adding in Tahoma it says I need to press the test button more than 5 seconds until the led reacts - but in what way it reacts?</p><p>Other than that, the smoke detector seems to be operational since the test led blinks once each 60 seconds signaling it is healthy.</p><p>Merci,<br />Mihai</p></div> <div class="body-ft"></div> </div> Mihai M. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>J&#39;ai un détecteur de fumée Somfy IO avec les numéros de série suivants au dos :<br />A02 D 18 188 B 5127598 0333-CPR-292133-1<br />Je l&#39;ai utilisé avec succès au cours des dernières années (également ajouté dans la boîte Tahoma) jusqu&#39;à ce qu&#39;il n&#39;y ait plus de batterie et que je doive remplacer la batterie (la petite, pas celle de 9 V). Cependant, après avoir changé la batterie, j&#39;ai vu que dans Tahoma, elle était toujours signalée comme une batterie faible.<br />Je l&#39;ai retiré de Tahoma et j&#39;ai essayé de l&#39;ajouter à nouveau. La procédure de réinitialisation spécifie de maintenir le bouton de test enfoncé jusqu&#39;à ce que j&#39;entende 6 bips - j&#39;ai fait comme ça et j&#39;ai entendu 6 bips groupés par 3.<br />Cependant, je pense que le capteur n&#39;a pas été réinitialisé car la LED n&#39;a pas commencé à clignoter indéfiniment. J&#39;ai essayé de l&#39;ajouter à Tahoma mais sur la page Web, il était indiqué que le capteur n&#39;était pas trouvé.</p><p>Ma question : comment puis-je réinitialiser matériellement ce capteur d&#39;une manière ou d&#39;une autre car il semble que l&#39;option avec 6 bips ne fonctionne pas.<br />De plus, lors de l&#39;ajout dans Tahoma, il est indiqué que je dois appuyer sur le bouton de test plus de 5 secondes jusqu&#39;à ce que la LED réagisse - mais de quelle manière réagit-elle ?</p><p>À part cela, le détecteur de fumée semble être opérationnel puisque la LED de test clignote une fois toutes les 60 secondes, ce qui indique qu&#39;il est en bon état.</p><p>J&#39;ai également une nouvelle pile CR123 à l&#39;intérieur du détecteur de fumée.</p><p>Merci,<br />Mihai</p></div> <div class="body-ft"></div> </div> Wed, 07 Aug 2024 11:09:18 GMT https://forum.somfy.fr/questions/3391616-can-reset-to-default-smoke-detector-io-alarm-tahoma/answers/8801495 https://forum.somfy.fr/questions/3391616-can-reset-to-default-smoke-detector-io-alarm-tahoma/answers/8801495 8801495 answer 0 https://forum.somfy.fr/users/19951063 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/9aa8bd3645f41c61/avatar_normal.png?3389a2e 3391616 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>I have a Somfy smoke alarm IO with the following serials on its back:<br />A02 D 18 188 B 5127598 0333-CPR-292133-1<br />I used it successfully for the past several years (also added in Tahoma box) until it ran out of battery and I had to replace the battery (the small one, not the 9V one). However, after battery change I saw that in Tahoma it was still reported as low battery. <br />I removed it from Tahoma and tried to add it again. The reset procedure specifies to hold the test button pressed until I hear 6 beeps - I did like this and I heard 6 beeps grouped by 3. <br />However, I believe that the sensor was not reset because the led didn&#39;t start to blink indefinitely. I tried to add it to Tahoma but on web page it said that the sensor was not found.</p><p>My question: how can I hardware reset somehow this sensor because it seems the option with 6 beeps is not working. <br />Also, while adding in Tahoma it says I need to press the test button more than 5 seconds until the led reacts - but in what way it reacts?</p><p>Other than that, the smoke detector seems to be operational since the test led blinks once each 60 seconds signaling it is healthy.</p><p>Merci,<br />Mihai</p></div> <div class="body-ft"></div> </div> Anonyme <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,</p><p>You are addressing a French forum.<br />At least for the sake of politeness, please write in French so that the community understands you.<br />Just use Google translate.<br />Or, please contact Somfy support in your country.</p><p>Have a nice day</p></div> <div class="body-ft"></div> </div> Wed, 07 Aug 2024 07:57:19 GMT https://forum.somfy.fr/questions/3391616-can-reset-to-default-smoke-detector-io-alarm-tahoma/answers/8801022 https://forum.somfy.fr/questions/3391616-can-reset-to-default-smoke-detector-io-alarm-tahoma/answers/8801022 8801022 answer 0 https://forum.somfy.fr/users/16404899 theme-c/avatars/48.png 3391616 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>I have a Somfy smoke alarm IO with the following serials on its back:<br />A02 D 18 188 B 5127598 0333-CPR-292133-1<br />I used it successfully for the past several years (also added in Tahoma box) until it ran out of battery and I had to replace the battery (the small one, not the 9V one). However, after battery change I saw that in Tahoma it was still reported as low battery. <br />I removed it from Tahoma and tried to add it again. The reset procedure specifies to hold the test button pressed until I hear 6 beeps - I did like this and I heard 6 beeps grouped by 3. <br />However, I believe that the sensor was not reset because the led didn&#39;t start to blink indefinitely. I tried to add it to Tahoma but on web page it said that the sensor was not found.</p><p>My question: how can I hardware reset somehow this sensor because it seems the option with 6 beeps is not working. <br />Also, while adding in Tahoma it says I need to press the test button more than 5 seconds until the led reacts - but in what way it reacts?</p><p>Other than that, the smoke detector seems to be operational since the test led blinks once each 60 seconds signaling it is healthy.</p><p>Merci,<br />Mihai</p></div> <div class="body-ft"></div> </div>