[Forum Somfy] Suivi de la question: Hello, can you please disconnect my device from the previous account? fr https://forum.somfy.fr/ Fri, 16 Jan 2026 13:24:01 GMT Fri, 16 Jan 2026 13:24:01 GMT answers Mic <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Thank you!</p></div> <div class="body-ft"></div> </div> Fri, 16 Jan 2026 13:24:01 GMT https://forum.somfy.fr/questions/3693445-hello-can-you-please-disconnect-my-device-from-the-previous-account/answers/9317613 https://forum.somfy.fr/questions/3693445-hello-can-you-please-disconnect-my-device-from-the-previous-account/answers/9317613 9317613 answer 0 https://forum.somfy.fr/users/20324801 theme-c/avatars/48.png 3693445 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>It is a Tahoma V2</p><p>Merci,</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Mic,<br />i dissociate your account to your Tahoma.<br />Have a nice day.</p></div> <div class="body-ft"></div> </div> Fri, 16 Jan 2026 09:44:09 GMT https://forum.somfy.fr/questions/3693445-hello-can-you-please-disconnect-my-device-from-the-previous-account/answers/9317077 https://forum.somfy.fr/questions/3693445-hello-can-you-please-disconnect-my-device-from-the-previous-account/answers/9317077 9317077 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?3389a2e 3693445 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>It is a Tahoma V2</p><p>Merci,</p></div> <div class="body-ft"></div> </div> Jean-Luc B. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi !</p><p>You need to be patient. A technician will contact you soon.</p></div> <div class="body-ft"></div> </div> Thu, 15 Jan 2026 13:45:37 GMT https://forum.somfy.fr/questions/3693445-hello-can-you-please-disconnect-my-device-from-the-previous-account/answers/9316091 https://forum.somfy.fr/questions/3693445-hello-can-you-please-disconnect-my-device-from-the-previous-account/answers/9316091 9316091 answer 0 https://forum.somfy.fr/users/12097556 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/acab37458793fb45/avatar_normal.png?3389a2e 3693445 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>It is a Tahoma V2</p><p>Merci,</p></div> <div class="body-ft"></div> </div> Mic <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Can you check it please?</p></div> <div class="body-ft"></div> </div> Thu, 15 Jan 2026 09:21:03 GMT https://forum.somfy.fr/questions/3693445-hello-can-you-please-disconnect-my-device-from-the-previous-account/answers/9315337 https://forum.somfy.fr/questions/3693445-hello-can-you-please-disconnect-my-device-from-the-previous-account/answers/9315337 9315337 answer 0 https://forum.somfy.fr/users/20324801 theme-c/avatars/48.png 3693445 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>It is a Tahoma V2</p><p>Merci,</p></div> <div class="body-ft"></div> </div> Mic <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>It is 1219-2200-0086</p></div> <div class="body-ft"></div> </div> Thu, 15 Jan 2026 07:33:45 GMT https://forum.somfy.fr/questions/3693445-hello-can-you-please-disconnect-my-device-from-the-previous-account/answers/9315063 https://forum.somfy.fr/questions/3693445-hello-can-you-please-disconnect-my-device-from-the-previous-account/answers/9315063 9315063 answer 0 https://forum.somfy.fr/users/20324801 theme-c/avatars/48.png 3693445 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>It is a Tahoma V2</p><p>Merci,</p></div> <div class="body-ft"></div> </div> Jean-Luc B. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi !</p><p>What is the TaHoma PIN code?</p></div> <div class="body-ft"></div> </div> Thu, 15 Jan 2026 07:02:56 GMT https://forum.somfy.fr/questions/3693445-hello-can-you-please-disconnect-my-device-from-the-previous-account/answers/9315053 https://forum.somfy.fr/questions/3693445-hello-can-you-please-disconnect-my-device-from-the-previous-account/answers/9315053 9315053 answer 0 https://forum.somfy.fr/users/12097556 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/acab37458793fb45/avatar_normal.png?3389a2e 3693445 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>It is a Tahoma V2</p><p>Merci,</p></div> <div class="body-ft"></div> </div>