[Forum Somfy] Suivi de la question: I cannot login into app / recreate installation? fr https://forum.somfy.fr/ Mon, 02 Feb 2026 12:10:43 GMT Mon, 02 Feb 2026 12:10:43 GMT answers Vanessa F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour Roman,<br />Cette box n&#39;est en effet pas activée sur nos serveurs Français.<br />N&#39;est elle pas activée dans un autre pays?<br />Merci,</p></div> <div class="body-ft"></div> </div> Mon, 02 Feb 2026 12:10:43 GMT https://forum.somfy.fr/questions/3694785-i-cannot-login-into-app-recreate-installation/answers/9333625 https://forum.somfy.fr/questions/3694785-i-cannot-login-into-app-recreate-installation/answers/9333625 9333625 answer 0 https://forum.somfy.fr/users/14401333 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/9bfb1ec5f5ea8df9/avatar_normal.png?3389a2e 3694785 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>I’m trying to sign in to the TaHoma Somfy app on iOS, but it keeps returning me to the home screen every time.</p><p>When I try to add a new device, I’m told that it’s already linked to an existing installation. What should I do?</p><p>Merci, Roman</p></div> <div class="body-ft"></div> </div> Roman <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>my pin is 2016-2130-1633</p></div> <div class="body-ft"></div> </div> Fri, 30 Jan 2026 11:34:12 GMT https://forum.somfy.fr/questions/3694785-i-cannot-login-into-app-recreate-installation/answers/9331843 https://forum.somfy.fr/questions/3694785-i-cannot-login-into-app-recreate-installation/answers/9331843 9331843 answer 0 https://forum.somfy.fr/users/20326057 theme-c/avatars/48.png 3694785 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>I’m trying to sign in to the TaHoma Somfy app on iOS, but it keeps returning me to the home screen every time.</p><p>When I try to add a new device, I’m told that it’s already linked to an existing installation. What should I do?</p><p>Merci, Roman</p></div> <div class="body-ft"></div> </div> Vanessa F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour Roman,<br />Quel est le code PIN de votre box?</p></div> <div class="body-ft"></div> </div> Tue, 20 Jan 2026 14:52:41 GMT https://forum.somfy.fr/questions/3694785-i-cannot-login-into-app-recreate-installation/answers/9321317 https://forum.somfy.fr/questions/3694785-i-cannot-login-into-app-recreate-installation/answers/9321317 9321317 answer 0 https://forum.somfy.fr/users/14401333 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/9bfb1ec5f5ea8df9/avatar_normal.png?3389a2e 3694785 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Bonjour,</p><p>I’m trying to sign in to the TaHoma Somfy app on iOS, but it keeps returning me to the home screen every time.</p><p>When I try to add a new device, I’m told that it’s already linked to an existing installation. What should I do?</p><p>Merci, Roman</p></div> <div class="body-ft"></div> </div>