[Forum Somfy] Suivi de la question: Somfy 1870595 Tahoma Switch - Need help to unlock fr https://forum.somfy.fr/ Mon, 29 Jun 2026 08:39:32 GMT Mon, 29 Jun 2026 08:39:32 GMT answers Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Javier,<br />I can&#39;t help you this this box is partially delete and i don&#39;t have any acces to somfy spain server.<br />You have to contact them.<br />have a nice dans</p></div> <div class="body-ft"></div> </div> Mon, 29 Jun 2026 08:39:32 GMT https://forum.somfy.fr/questions/3726307-somfy-1870595-tahoma-switch-need-help-to-unlock/answers/9443839 https://forum.somfy.fr/questions/3726307-somfy-1870595-tahoma-switch-need-help-to-unlock/answers/9443839 9443839 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?b8d1c08 3726307 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, <br />I bought the Somfy 1870595 Tahoma Switch from Amazon and it was shipped from Europe (presumably France). It is locked to France/UK. I would like to use it in Asia. Could you help to unlock or unlink the device from the server please?<br />Thank you.</p></div> <div class="body-ft"></div> </div> Javier J. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Buenos días,</p><p>Solicito la desvinculación completa de mi TaHoma Switch de la cuenta a la que está actualmente asociada.</p><p>He realizado un restablecimiento de fábrica del equipo, pero durante el proceso de configuración la aplicación TaHoma indica que la central ya está vinculada a una cuenta anterior y no permite activarla con mi nueva cuenta.</p><p>Datos del equipo:</p><ul><li>Modelo: TaHoma Switch TU515</li><li>PIN: 2323-9085-5629</li><li>MAC: C0:09:25:12:0F:7C</li></ul></p></div> <div class="body-ft"></div> </div> Fri, 26 Jun 2026 16:41:04 GMT https://forum.somfy.fr/questions/3726307-somfy-1870595-tahoma-switch-need-help-to-unlock/answers/9443347 https://forum.somfy.fr/questions/3726307-somfy-1870595-tahoma-switch-need-help-to-unlock/answers/9443347 9443347 answer 0 https://forum.somfy.fr/users/20389991 theme-c/avatars/48.png 3726307 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, <br />I bought the Somfy 1870595 Tahoma Switch from Amazon and it was shipped from Europe (presumably France). It is locked to France/UK. I would like to use it in Asia. Could you help to unlock or unlink the device from the server please?<br />Thank you.</p></div> <div class="body-ft"></div> </div> Javier J. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello,<br />I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don&#39;t have a way to contact the previous owner to let him to remove the binding. This way the Tahoma Switch is just electronic garbage. Could you please delete the assignment to the other account?</p><ul><li>Modelo: TaHoma Switch TU092</li><li>PIN: 2013-4041-8181</li><li>MAC: D4:8A:3B:CD:8C:A2</li></ul></p></div> <div class="body-ft"></div> </div> Fri, 26 Jun 2026 16:33:40 GMT https://forum.somfy.fr/questions/3726307-somfy-1870595-tahoma-switch-need-help-to-unlock/answers/9443345 https://forum.somfy.fr/questions/3726307-somfy-1870595-tahoma-switch-need-help-to-unlock/answers/9443345 9443345 answer 0 https://forum.somfy.fr/users/20389991 theme-c/avatars/48.png 3726307 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, <br />I bought the Somfy 1870595 Tahoma Switch from Amazon and it was shipped from Europe (presumably France). It is locked to France/UK. I would like to use it in Asia. Could you help to unlock or unlink the device from the server please?<br />Thank you.</p></div> <div class="body-ft"></div> </div> Nicolas F. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi Pals,<br />If i unlock your tahoma to The UK you will loose all your products, trigger and smart.<br />i have to notice you : in some asian country IO protocole (868/870mhz) is not allowed.<br />don&#39;t be outlaw :)<br />have nice day</p></div> <div class="body-ft"></div> </div> Tue, 28 Apr 2026 10:05:03 GMT https://forum.somfy.fr/questions/3726307-somfy-1870595-tahoma-switch-need-help-to-unlock/answers/9400419 https://forum.somfy.fr/questions/3726307-somfy-1870595-tahoma-switch-need-help-to-unlock/answers/9400419 9400419 answer 0 https://forum.somfy.fr/users/8832685 https://dimelo-users-production.s3-eu-west-1.amazonaws.com/identity_avatars/4b443c8bf1273e1e/avatar_normal.png?b8d1c08 3726307 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, <br />I bought the Somfy 1870595 Tahoma Switch from Amazon and it was shipped from Europe (presumably France). It is locked to France/UK. I would like to use it in Asia. Could you help to unlock or unlink the device from the server please?<br />Thank you.</p></div> <div class="body-ft"></div> </div> Pals C. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello Jean-Luc,<br />Thank you. I meant to unlink/unlock my unit to the server in France/UK so that I can change to the location and time zone of my Somfy Tahoma app to an Asian country where I am based. </p><p>PIN: 2301-7173-6454</p><p>Have a great week ahead!</p></div> <div class="body-ft"></div> </div> Sun, 26 Apr 2026 12:28:36 GMT https://forum.somfy.fr/questions/3726307-somfy-1870595-tahoma-switch-need-help-to-unlock/answers/9398737 https://forum.somfy.fr/questions/3726307-somfy-1870595-tahoma-switch-need-help-to-unlock/answers/9398737 9398737 answer 0 https://forum.somfy.fr/users/20365163 theme-c/avatars/48.png 3726307 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, <br />I bought the Somfy 1870595 Tahoma Switch from Amazon and it was shipped from Europe (presumably France). It is locked to France/UK. I would like to use it in Asia. Could you help to unlock or unlink the device from the server please?<br />Thank you.</p></div> <div class="body-ft"></div> </div> Jean-Luc B. <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hello</p><p>I doubt that&#39;s possible. However, leave the TaHoma pin here and wait for a Yellow&#39;s opinion.</p><p>Have a good day.</p></div> <div class="body-ft"></div> </div> Sun, 26 Apr 2026 08:01:52 GMT https://forum.somfy.fr/questions/3726307-somfy-1870595-tahoma-switch-need-help-to-unlock/answers/9398661 https://forum.somfy.fr/questions/3726307-somfy-1870595-tahoma-switch-need-help-to-unlock/answers/9398661 9398661 answer 0 https://forum.somfy.fr/users/12097556 https://dimelo-users-production.s3.amazonaws.com/identity_avatars/acab37458793fb45/avatar_normal.png?b8d1c08 3726307 <div class="body "> <div class="body-hd"></div> <div class="body-bd"><p>Hi, <br />I bought the Somfy 1870595 Tahoma Switch from Amazon and it was shipped from Europe (presumably France). It is locked to France/UK. I would like to use it in Asia. Could you help to unlock or unlink the device from the server please?<br />Thank you.</p></div> <div class="body-ft"></div> </div>