Nous rencontrons actuellement des ralentissements sur nos serveurs pouvant impliquer des difficultés à vous connecter à Tahoma et Somfy Protect.
Nos équipes sont actuellement dédiées à la résolution de ce problème et nous vous tiendrons informés de l’avancement de la situation via ce bandeau d’information.
Veuillez nous excuser pour la gêne occasionnée et nous vous remercions pour votre compréhension.
Hello,
I can not link Somfy Connected Thermostat to Alexa. The two Alexa skills Somfy mylink are enabled and linked but the thermostat device is not seen by Alexa. The...
Hello Nicolas,
Thank you for looking into the matter. I understand that I need to have a tahoma box installed as well in order to have the thermostat connected with alexa?
If...
Hello,
I can not link Somfy Connected Thermostat to Alexa. The two Alexa skills Somfy mylink are enabled and linked but the thermostat device is not seen by Alexa. The...
Hello Nicolas,
As I wrote before, my somfy thermostat is installed in Greece. Somfy Greece has asked me to get in touch with amazon. My amazon alexa account is in the USA as...
Hello,
I can not link Somfy Connected Thermostat to Alexa. The two Alexa skills Somfy mylink are enabled and linked but the thermostat device is not seen by Alexa. The...
I have disabled the Somfy my link skill and Somfy my link smart home and I have activated the Somfy Thermostat Connecté Somfy from the amazon.fr, unfortunatly the thermostat is...
Hello,
I can not link Somfy Connected Thermostat to Alexa. The two Alexa skills Somfy mylink are enabled and linked but the thermostat device is not seen by Alexa. The...
Thank you very much for your reply
The pin of my Somfy connected wired thermostat is : 174720913680
It is installed in Greece
I appreciate your assistance
Constantine...