Alessandro M.
Membre depuis le 26/02/2025
- 1 question posée
- 3 réponses
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Migration V2 -> Switch resulting in unusable V2
Bonjour à tous, recently Somfy Italy client service desk helped me to migrate my old TaHoma V2 to a new Tahoma Switch that is now correctly linked to my account and...Hi Nicolas thanks for your reply I don't quite understand the reason why the transfer process should brick the source device. I would have expected that at Somfy you have full... -
Migration V2 -> Switch resulting in unusable V2
Bonjour à tous, recently Somfy Italy client service desk helped me to migrate my old TaHoma V2 to a new Tahoma Switch that is now correctly linked to my account and...Hello Jean-Luc, thank you, looking forward for any advice from the French Support Team! Alessandro -
Migration V2 -> Switch resulting in unusable V2
Bonjour à tous, recently Somfy Italy client service desk helped me to migrate my old TaHoma V2 to a new Tahoma Switch that is now correctly linked to my account and...Bonjour Jean-Luc thanks for your reply. Yes I have both a physical TaHoma Switch (2087-5002-5271) and a physical TaHoma v2 (1223-2196-9580). To be clear, my V2 setup...
