Chers utilisateurs,

Nous rencontrons actuellement des ralentissements sur nos serveurs pouvant impliquer des difficultés à vous connecter à Tahoma et Somfy Protect.

Nos équipes sont actuellement dédiées à la résolution de ce problème et nous vous tiendrons informés de l’avancement de la situation via ce bandeau d’information.

Veuillez nous excuser pour la gêne occasionnée et nous vous remercions pour votre compréhension.

L’équipe des Yellow’s SOMFY  

Tom D.

A propos

English: I have volets which have a RTS uno auto controller. I have a remote chronis 6 which works good. I just purchased a connexoon io and it will not connect using any of the instructions. Can you help

Membre depuis le 22/06/2020

  • 1 question posée
  • 12 réponses
  • 0 meilleures réponses (0%)
  • Connexoon io

    I have volets with a RTS auto uno contrôles. I have a remote chronis 6 and they all work well and good. I just purchased a connexoon io and it will not pair, transfer a key. The...
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Hi Thomas We are working and many thanks for your support Kind regards...
  • Connexoon io

    I have volets with a RTS auto uno contrôles. I have a remote chronis 6 and they all work well and good. I just purchased a connexoon io and it will not pair, transfer a key. The...
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Installed in France, FRÉJUS. With Orange.fr When I try and register it with the fr server with the pin. It tells me my email address is already taken. Perhaps you need to...
  • Connexoon io

    I have volets with a RTS auto uno contrôles. I have a remote chronis 6 and they all work well and good. I just purchased a connexoon io and it will not pair, transfer a key. The...
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Hi Thomas, it is the same problem on either server ,com or .fr Here is the .fr attachment saying the same
  • Connexoon io

    I have volets with a RTS auto uno contrôles. I have a remote chronis 6 and they all work well and good. I just purchased a connexoon io and it will not pair, transfer a key. The...
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Hi Thomas, it did not worked for the same problem and I share a photo of the problem
  • Connexoon io

    I have volets with a RTS auto uno contrôles. I have a remote chronis 6 and they all work well and good. I just purchased a connexoon io and it will not pair, transfer a key. The...
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Merci Thomas de an autre Thomas
  • Connexoon io

    I have volets with a RTS auto uno contrôles. I have a remote chronis 6 and they all work well and good. I just purchased a connexoon io and it will not pair, transfer a key. The...
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Here is my problem. I can not register my Tahoma module as my account and email is used for the old connexoon which is now not now connected. Can you cancel my connexoon or tell...
  • Connexoon io

    I have volets with a RTS auto uno contrôles. I have a remote chronis 6 and they all work well and good. I just purchased a connexoon io and it will not pair, transfer a key. The...
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Yahoos should TAHOMA module I believe the problem is that my account is with my old connexoon and needs to be cancelled as it's confusing me as another person...
  • Connexoon io

    I have volets with a RTS auto uno contrôles. I have a remote chronis 6 and they all work well and good. I just purchased a connexoon io and it will not pair, transfer a key. The...
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    i am unable to log in to my compte on the tahoma app for my new yahoos module. it tells me my pass is wrong even when i change it
  • Connexoon io

    I have volets with a RTS auto uno contrôles. I have a remote chronis 6 and they all work well and good. I just purchased a connexoon io and it will not pair, transfer a key. The...
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Many thanks
  • Connexoon io

    I have volets with a RTS auto uno contrôles. I have a remote chronis 6 and they all work well and good. I just purchased a connexoon io and it will not pair, transfer a key. The...
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Tom D.
    Tom D.

    Tom D.

    Niveau
    1
    128 / 750
    points
    Question. Will Tahoma connect to my Telis chronis and RTS system?
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