Chers utilisateurs,

Les perturbations sont désormais terminées.

Nous vous remercions pour votre compréhension durant cette période et nous nous excusons pour la gêne occasionnée si vous aviez rencontré des dysfonctionnements de TaHoma et des équipements associés.

L’équipe des Yellows  

Ismael

Membre depuis le 09/10/2023

  • 0 questions posées
  • 3 réponses
  • 0 meilleures réponses (0%)
  • Could you please remove a used Tahoma Switch from another account?

    Hello, I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don't have a way to contact the previous owner to let him...
    Marcel P.
    Marcel P.

    Marcel P.

    Niveau
    0
    35 / 100
    points
    Ismael
    Ismael

    Ismael

    Niveau
    0
    33 / 100
    points
    Bonjour, I have contacted somfy.es so that they can take the necessary steps in regards to PIN 2030-8167-5094 and they asked for an email from the email registered requesting...
  • Could you please remove a used Tahoma Switch from another account?

    Hello, I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don't have a way to contact the previous owner to let him...
    Marcel P.
    Marcel P.

    Marcel P.

    Niveau
    0
    35 / 100
    points
    Ismael
    Ismael

    Ismael

    Niveau
    0
    33 / 100
    points
    Hello, I have the same problem with pin: 2030-8167-5094 Can you delete the assignment please?
  • Could you please remove a used Tahoma Switch from another account?

    Hello, I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don't have a way to contact the previous owner to let him...
    Marcel P.
    Marcel P.

    Marcel P.

    Niveau
    0
    35 / 100
    points
    Ismael
    Ismael

    Ismael

    Niveau
    0
    33 / 100
    points
    Hi there, I have the same issue, 
I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don't have a way to contact the...
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