Could you please remove a used Tahoma Switch from another account?

Hello,

In which country was this TaHoma registered?

Have a good day !

Hello Jean-Luc,

the Switch is registered in France.

Have also a nice day

All right, Marcel.

Wait, a Yellow will contact you shortly.

Good Sunday !

Great!

Merci Beaoucoup!

Hi,

I have the same issue with myfox Link with id Bu0111003CC6

Please remove from the account so it can be usable again,

Thankyou

Hello
Hope you guys are doing good. Can you please unlink my TaHoma box as well. The pin is 1213-6642-8795

Thanks

I have the same issue. Pin 2013 4939 8972

Could you also de-couple this account so I can use it again.

Can you unlink my tahoma too please. Pin : 2001-8967-5527

Hello, I have the same issue, could you also help me to reset my Tahoma Switch? It was registered in Czech Republic

Hello, I have the same issue. Bought my new Tahoma Switch from Amazon Warehouse (returned in 30days item) but it seems that previous user did not remove the Tahoma from cloud :( Can you please help to unlink Tahoma Switch with PIN: 2028-6448-7896 ? Thanks in advance. Best regards, Daniel

Hello guys, can you please unlink my Tahoma switch with the pin 2033-2471-1465 from the French server please? Thank you!

I have the same problem, could you help me pleasee?
My pin 2047-4042-5748
Thank you so much

Hi there,
I have the same issue, 
I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don't have a way to contact the previous owner to let him to remove the binding. Could you please delete the assignment to the other account?
The Pin is 2040-6398-8932.
Thank you very much.
Ismael.

Hello, I have the same problem with pin:

2030-8167-5094

Can you delete the assignment please?

Bonjour,

I have contacted somfy.es so that they can take the necessary steps in regards to PIN 2030-8167-5094 and they asked for an email from the email registered requesting for the selection of the linked account. As I have no way to contact with the person that did so I ask you for an alternative way to do it, other way this Tahoma Switch is useless as an electronic garbage.

Merci.

Hello, I just purchased Connectivity Kit via Ebay, and the kit was previously registered with an account in France. Can you please unregister it from previous owner?

PIN is: 2107-1694-7215

Thank you

Hi
I bought a NEW box in Leroymerlin.
I cant install it because it tells me that this box is already linked to another account...

Can you help me?
PIN is 2036-8111-9993

Merci