2nd hand Tahoma - cannot activate?

Hello Wouter

Please post PIN (Product Information Number) of Box for réinit

PIN is 2035-9677-0174

Hi, it's OK now, thanks

Hello,

I have the same issue with Connectivity Kit.
PIN is:
2108-2641-0218

Thanks for your help

Second hand kit here also. Please reinitalise pin 2111-8487-2490 thank you

Hello from Germany,

i have a used Connectivity Kit from E-Bay with the same problem. the german somfy support could not help me because it seems to be a "connectivity kit orange" from France. Maybe you can help me.
PIN: 2101-2564-4659
Thanks in advance.

Could i pretend to be in france via an VPN?

Hello,
I have the same problem here, PIN is 2111-7765-3696.
Could you please reinit? Thanks

Hello again,
still could not get my connectivity kit to work. I tried a VPN to a french server, set my phone region and language to france. Still the error message "device not compatible"
Either the app connects to the german server anyways, or the kit is still bound to another account.
Can you try to reinitalise the kit, please.
PIN: 2101-2564-4659

Hello. Konnectivity Kit with pin 2112-3659-6341 doesn't work because it says:
The gateway linked to this account is not yet compatible with TaHoma.
Log in with an account associated with a compatible gateway to continue

Could you help me please? I'm in Italy

Hello,

I also have problem with second-hand conenctivity kit.
PIN is 2113-6632-2177

HI! Can you help me? I have the same issue.Could you release my connectivity kit. Pin number is 2116-1531-0076
thank you

Hello! Thank you Nicholas, it had a problem, but it was activated in germany. They released it. THank you, it's working

HI! Is it different form a normal connectivity kit? i didn't see orange, like a bottom of the box on its feet.

Hello,

I have the same issue with Connectivity Kit.
PIN is: 2114-6895-5620

Hey there
Having the same issues, second hand Connectivity Kit bought on eBay.
PIN 2111-8379-5910
Thanks a lot

Bonjour,
J'ai également ce problème. Mon code PIN est : 2107-2164-8723