Nous rencontrons actuellement des ralentissements sur nos serveurs pouvant impliquer des difficultés à vous connecter à Tahoma.
Nos équipes sont actuellement dédiées à la résolution de ce problème et nous vous tiendrons informés de l’avancement de la situation via ce bandeau d’information.
Veuillez nous excuser pour la gêne occasionnée et nous vous remercions pour votre compréhension.
Bonjour,
I tried to reset the alarm centrale of our Somfy Protexiom device because I couldn't login in my phone and computer.
When i login to our wifi modem/router I can...
Hi,
You should know that this model will soon no longer be marketed.
It can still be found on the Somfy France online store in the form of packs.
I invite you to contact...
Our protexiom optimum gsm alarm was installed in 2015 by Somfy. The PC-interface has been working properly. And since I have the Somfy app in my mobile phone, I noticed the...
Hi Thomas, It was installed by a Somfy service installer. During that time everything was working. I suspect it has something to do with the network's configuration. I'll try to...