Nous rencontrons actuellement des ralentissements sur nos serveurs pouvant impliquer des difficultés à vous connecter à Tahoma et Somfy Protect.
Nos équipes sont actuellement dédiées à la résolution de ce problème et nous vous tiendrons informés de l’avancement de la situation via ce bandeau d’information.
Veuillez nous excuser pour la gêne occasionnée et nous vous remercions pour votre compréhension.
Hi, I bought a 2nd hand Tahoma switch and tried registering my Tahoma box via the Tahoma App but I get the message "Associated box not compatible - Log in with an account...
Hi, I bought a 2nd hand Tahoma switch and tried registering my Tahoma box via the Tahoma App but I get the message "Associated box not compatible - Log in with an account...
Hello,
I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don't have a way to contact the previous owner to let him...
Hi Gaëlle, I tried again registering my Tahoma box but I still get "Associated box not compatible - Log in with an account associated with a compatible gateway to continue"...
Hello,
I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don't have a way to contact the previous owner to let him...