Nous rencontrons actuellement des ralentissements sur nos serveurs pouvant impliquer des difficultés à vous connecter à Tahoma et Somfy Protect.
Nos équipes sont actuellement dédiées à la résolution de ce problème et nous vous tiendrons informés de l’avancement de la situation via ce bandeau d’information.
Veuillez nous excuser pour la gêne occasionnée et nous vous remercions pour votre compréhension.
Hello,
I'm having a problem with one of my 2 Smoke detectors. It doesn't seem able to keep a connection to the Tahoma box. This seems to be a regular problem, I've seen on...
Thanks for the info. Is there any way thos detector can be repaired by resetting it other way than pressing the test button? maybe shortcircuiting any pins on the...
Hello,
I'm having a problem with one of my 2 Smoke detectors. It doesn't seem able to keep a connection to the Tahoma box. This seems to be a regular problem, I've seen on...
Hello,
I'm having a problem with one of my 2 Smoke detectors. It doesn't seem able to keep a connection to the Tahoma box. This seems to be a regular problem, I've seen on...
Nicolas, I have already replaced the CR123 with a new one.
What shoud be the bahaviour of the led when the detector is reset? It should blink differently?
Thanks
Bonjour,
I have a Somfy smoke alarm IO with the following serials on its back:
A02 D 18 188 B 5127598 0333-CPR-292133-1
I used it successfully for the past several years...
Bonjour,
J'ai un détecteur de fumée Somfy IO avec les numéros de série suivants au dos :
A02 D 18 188 B 5127598 0333-CPR-292133-1
Je l'ai utilisé avec succès au cours des...
Hello,
I'm having a problem with one of my 2 Smoke detectors. It doesn't seem able to keep a connection to the Tahoma box. This seems to be a regular problem, I've seen on...
I have the exact same issue. I deleted the smoke detector from Tahoma and I tried to add it again. Before adding it I tried to reset the detector to factory default, but there...