Our protexiom optimum gsm alarm was installed in 2015 by Somfy. The PC-interface has been working properly. And since I have the Somfy app in my mobile phone, I noticed the...
Good afternoon Thomas,
I deselected "Activate DHCP"and changed the Primary DNS to 8.8.8.8. & Secondary DNS to 8.8.4.4. and "apply".
Unfortunately, the same problem persist...
Our protexiom optimum gsm alarm was installed in 2015 by Somfy. The PC-interface has been working properly. And since I have the Somfy app in my mobile phone, I noticed the...
Our protexiom optimum gsm alarm was installed in 2015 by Somfy. The PC-interface has been working properly. And since I have the Somfy app in my mobile phone, I noticed the...
Good afternoon Thomas,
Thank you for your prompt reply. I am not sure if this is the correct ID number that you requested:
529100 = central unit
The original problem I had...
Our protexiom optimum gsm alarm was installed in 2015 by Somfy. The PC-interface has been working properly. And since I have the Somfy app in my mobile phone, I noticed the...
Hi Jean-Luc,
While waiting for the yellow, I thought of removing the 2 cameras from my device list and I would like to register them again. Since the old account seems to be...
Our protexiom optimum gsm alarm was installed in 2015 by Somfy. The PC-interface has been working properly. And since I have the Somfy app in my mobile phone, I noticed the...
Our protexiom optimum gsm alarm was installed in 2015 by Somfy. The PC-interface has been working properly. And since I have the Somfy app in my mobile phone, I noticed the...
Our protexiom optimum gsm alarm was installed in 2015 by Somfy. The PC-interface has been working properly. And since I have the Somfy app in my mobile phone, I noticed the...
Good afternoon Jean-Luc,
I tried your advise and I was able to reset the alarm centrale. The video helped a lot. Thank you.
I checked if everything is working, there is one...
Our protexiom optimum gsm alarm was installed in 2015 by Somfy. The PC-interface has been working properly. And since I have the Somfy app in my mobile phone, I noticed the...
Hello Jean-Luc,
Wonderful! I'll watch the video and make some time this weekend to do the resetting. If I still have issues with after the reset, then I'll let you know.
Many...
Our protexiom optimum gsm alarm was installed in 2015 by Somfy. The PC-interface has been working properly. And since I have the Somfy app in my mobile phone, I noticed the...