Chers membres de la communauté,

Nous vous informons que le service consommateur Somfy France sera exceptionnellement fermé à partir de ce Mercredi 31 Octobre 2018 à 18h45 et ce jusqu'à la fin de la semaine, nous serons heureux vous retrouver Lundi 05 Novembre 2018 à partir de 08h00.

En cas de besoin, n'hésitez pas à consulter les liens ci-dessous :

- Vidéos d'aide
- Aide au diagnostic : Motorisation de portail
- Aide au diagnostic : Système d'alarme interface par ordinateur

Nous vous prions de bien vouloir nous excuser pour la gêne occasionnée.

L’équipe des Yellow’s

Question en attente de réponse

Nouveau Mail d'activation Tahoma reçu et toujours aucun effet ! Que faire ?

Mon PIN est : 1211-5108-8979.
Le clic sur le lien (bleu) ouvre une page de programmation qui ne génère rien...

Missing Method Arguments - struct
missingMethodArguments
Missing Method Arguments - struct
ARGS
Missing Method Arguments - struct
PROCESS new
PRODUCT tahoma
EXCEPTION
Missing Method Arguments - struct
Detail [empty string]
ErrNumber 0
Message cannot convert the value "''" to a boolean
StackTrace coldfusion.runtime.Cast$BooleanStringConversionException: cannot convert the value "''" to a boolean at coldfusion.runtime.Cast._boolean(Cast.java:305) at coldfusion.runtime.Cast._boolean(Cast.java:315) at cfproduct_registration2ecfm1783492869._factor6(/filer/www/modules/tahoma/views/front/product_registration.cfm:73) at cfproduct_registration2ecfm1783492869.runPage(/filer/www/modules/tahoma/views/front/product_registration.cfm:1) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:244) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:446) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2795) at cfgetview2ecfm1820261101.runPage(/filer/www/netvertisCMS/cms/customtags/plugin/getview.cfm:7) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:244) at coldfusion.filter.CFVariablesScopeFilter.invoke(CFVariablesScopeFilter.java:56) at coldfusion.tagext.lang.ModuleTag.doStartTag(ModuleTag.java:296) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2795) at cfViewLocator2ecfc805181373$funcGETVIEW.runFunction(/filer/www/netvertisCMS/cms/core/plugin/ViewLocator.cfc:68) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:472) at coldfusion.runtime.UDFMethod$ReturnTypeFilter.invoke(UDFMethod.java:405) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:368) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:55) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:321) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:220) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:655) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:444) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:414) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2428) at cfController2ecfc79736880$funcDISPLAY.runFunction(/filer/www/netvertisCMS/cms/core/plugin/Controller.cfc:34) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:472) at coldfusion.runtime.UDFMethod$ReturnTypeFilter.invoke(UDFMethod.java:405) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:368) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:55) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:321) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:220) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:655) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:444) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:414) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2428) at cfcontroller_front_tahoma2ecfc1827389650$funcDISPLAY.runFunction(/filer/www/modules/tahoma/controllers/controller_front_tahoma.cfc:123) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:472) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:368) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:55) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:321) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:220) at coldfusion.runtime.CfJspPage._invokeUDF(CfJspPage.java:2655) at cfcontroller_front_tahoma2ecfc1827389650$funcCONTROLMETHOD.runFunction(/filer/www/modules/tahoma/controllers/controller_front_tahoma.cfc:172) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:472) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:368) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:55) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:321) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:220) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:655) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:444) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:414) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2428) at cfController2ecfc283437692$funcCONTROLLER_FRONT_TAHOMA.runFunction(/filer/www/modules/tahoma/Controller.cfc:61) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:472) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:368) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:55) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:321) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:518) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:660) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:469) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2369) at coldfusion.tagext.lang.InvokeTag.doEndTag(InvokeTag.java:402) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2796) at cfPlugin2ecfc381288420$funcEVENTHANDLER.runFunction(/filer/www/netvertisCMS/cms/core/plugin/Plugin.cfc:592) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:472) at coldfusion.runtime.UDFMethod$ReturnTypeFilter.invoke(UDFMethod.java:405) at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter.invoke(UDFMethod.java:368) at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter.java:55) at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:321) at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:518) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:660) at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:469) at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2369) at cfinvoke2ecfm293087905.runPage(/filer/www/netvertisCMS/cms/customtags/plugin/invoke.cfm:15) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:244) at coldfusion.filter.CFVariablesScopeFilter.invoke(CFVariablesScopeFilter.java:56) at coldfusion.tagext.lang.ModuleTag.doStartTag(ModuleTag.java:296) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2795) at cfv4_myspace_tahoma_registration2ecfm264318441.runPage(/filer/www/cmsSomfy/pages/v4/v4_myspace_tahoma_registration.cfm:31) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:244) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:446) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2795) at cfindex2ecfm1222394294.runPage(/filer/www/netvertisCMS/cms/customtags/htdocs/index.cfm:53) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:244) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:446) at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2795) at cfindex2ecfm1838088528.runPage(/filer/www/cmsSomfy/html/index.cfm:1) at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:244) at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:446) at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) at coldfusion.filter.IpFilter.invoke(IpFilter.java:64) at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:430) at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:48) at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40) at coldfusion.filter.PathFilter.invoke(PathFilter.java:112) at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:94) at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28) at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:58) at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22) at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62) at coldfusion.CfmServlet.service(CfmServlet.java:219) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:505) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:169) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:956) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:450) at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:197) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:625) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)
Suppressed
Missing Method Arguments - array [empty]
TagContext
Missing Method Arguments - array
1
Missing Method Arguments - struct
COLUMN 0
ID CF_CAST
LINE 73
RAW_TRACE at cfproduct_registration2ecfm1783492869._factor6(/filer/www/modules/tahoma/views/front/product_registration.cfm:73)
TEMPLATE /filer/www/modules/tahoma/views/front/product_registration.cfm
TYPE CFML
2
Missing Method Arguments - struct
COLUMN 0
ID CF_PRODUCT_REGISTRATION
LINE 1
RAW_TRACE at cfproduct_registration2ecfm1783492869.runPage(/filer/www/modules/tahoma/views/front/product_registration.cfm:1)
TEMPLATE /filer/www/modules/tahoma/views/front/product_registration.cfm
TYPE CFML
3
Missing Method Arguments - struct
COLUMN 0
ID CFINCLUDE
LINE 7
RAW_TRACE at cfgetview2ecfm1820261101.runPage(/filer/www/netvertisCMS/cms/customtags/plugin/getview.cfm:7)
TEMPLATE /filer/www/netvertisCMS/cms/customtags/plugin/getview.cfm
TYPE CFML
4
Missing Method Arguments - struct
COLUMN 0
ID CFMODULE
LINE 68
RAW_TRACE at cfViewLocator2ecfc805181373$funcGETVIEW.runFunction(/filer/www/netvertisCMS/cms/core/plugin/ViewLocator.cfc:68)
TEMPLATE /filer/www/netvertisCMS/cms/core/plugin/ViewLocator.cfc
TYPE CFML
5
Missing Method Arguments - struct
COLUMN 0
ID CF_TEMPLATEPROXY
LINE 34
RAW_TRACE at cfController2ecfc79736880$funcDISPLAY.runFunction(/filer/www/netvertisCMS/cms/core/plugin/Controller.cfc:34)
TEMPLATE /filer/www/netvertisCMS/cms/core/plugin/Controller.cfc
TYPE CFML
6
Missing Method Arguments - struct
COLUMN 0
ID CF_TEMPLATEPROXY
LINE 123
RAW_TRACE at cfcontroller_front_tahoma2ecfc1827389650$funcDISPLAY.runFunction(/filer/www/modules/tahoma/controllers/controller_front_tahoma.cfc:123)
TEMPLATE /filer/www/modules/tahoma/controllers/controller_front_tahoma.cfc
TYPE CFML
7
Missing Method Arguments - struct
COLUMN 0
ID CF_UDFMETHOD
LINE 172
RAW_TRACE at cfcontroller_front_tahoma2ecfc1827389650$funcCONTROLMETHOD.runFunction(/filer/www/modules/tahoma/controllers/controller_front_tahoma.cfc:172)
TEMPLATE /filer/www/modules/tahoma/controllers/controller_front_tahoma.cfc
TYPE CFML
8
Missing Method Arguments - struct
COLUMN 0
ID CF_TEMPLATEPROXY
LINE 61
RAW_TRACE at cfController2ecfc283437692$funcCONTROLLER_FRONT_TAHOMA.runFunction(/filer/www/modules/tahoma/Controller.cfc:61)
TEMPLATE /filer/www/modules/tahoma/Controller.cfc
TYPE CFML
9
Missing Method Arguments - struct
COLUMN 0
ID CFINVOKE
LINE 592
RAW_TRACE at cfPlugin2ecfc381288420$funcEVENTHANDLER.runFunction(/filer/www/netvertisCMS/cms/core/plugin/Plugin.cfc:592)
TEMPLATE /filer/www/netvertisCMS/cms/core/plugin/Plugin.cfc
TYPE CFML
10
Missing Method Arguments - struct
COLUMN 0
ID CF_TEMPLATEPROXY
LINE 15
RAW_TRACE at cfinvoke2ecfm293087905.runPage(/filer/www/netvertisCMS/cms/customtags/plugin/invoke.cfm:15)
TEMPLATE /filer/www/netvertisCMS/cms/customtags/plugin/invoke.cfm
TYPE CFML
11
Missing Method Arguments - struct
COLUMN 0
ID CFMODULE
LINE 31
RAW_TRACE at cfv4_myspace_tahoma_registration2ecfm264318441.runPage(/filer/www/cmsSomfy/pages/v4/v4_myspace_tahoma_registration.cfm:31)
TEMPLATE /filer/www/cmsSomfy/pages/v4/v4_myspace_tahoma_registration.cfm
TYPE CFML
12
Missing Method Arguments - struct
COLUMN 0
ID CFINCLUDE
LINE 53
RAW_TRACE at cfindex2ecfm1222394294.runPage(/filer/www/netvertisCMS/cms/customtags/htdocs/index.cfm:53)
TEMPLATE /filer/www/netvertisCMS/cms/customtags/htdocs/index.cfm
TYPE CFML
13
Missing Method Arguments - struct
COLUMN 0
ID CFINCLUDE
LINE 1
RAW_TRACE at cfindex2ecfm1838088528.runPage(/filer/www/cmsSomfy/html/index.cfm:1)
TEMPLATE /filer/www/cmsSomfy/html/index.cfm
TYPE CFML
Type Expression
value [empty string]
VIEW [empty string]
missingMethodName error

Martine
Martine

Martine

Niveau
0
5 / 100
points
Code postal:
Spécialité:
Mon produit Somfy favori:
Ma petite astuce:
Raison sociale:
Adresse:
Ville:
Site internet:
Activité professionnelle:
  • Partager cette question

    Réponses

    Thomas M.
    Thomas M.

    Thomas M.

    Niveau
    4
    5000 / 5000
    points
    Equipe
    Code postal:
    74300
    Spécialité:
    Mon produit Somfy favori:
    Ma petite astuce:
    Raison sociale:
    Adresse:
    Ville:
    Site internet:
    Activité professionnelle:

    Bonjour Martine,

    Je vous informe que nous venons de faire un renvoi de l'email d'activation de votre TaHoma, vous disposez de 24h00 pour cliquer sur le lien qu'il contient et confirmer l'activation de votre box domotique.

    Cependant, je vois que vous disposez d'un adresse mail Free, nous nous sommes rendu compte que Free classe les emails envoyés par le serveur TaHoma dans sa boîte commerciale. Pour retrouver cette boîte de réception "Commerciale", vous devrez vous rendre sur le Webmail de Free. Si vous ne voyez pas de boîte commerciale, il faudra vous rendre dans le menu « Paramètres », allez sur l’onglet « Dossiers » et activer la boîte « Commerciale ».

    Bonne journée,

    Haut de page

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