Question en attente de réponse
Hello!
I've bought Somfy TaHoma Box and the pin on the sticker doesn't work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?
The pin is: 1225-2310-0016
Please help
Best regards
Pawel
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Réponses
Hi all,
The pin for TaHoma box is not working. Can someone have a look please?
1206-7011-5707
Hi Elena,
I have deleted and reset the Tahoma, you can active it now.
Regards,
Hello,
I have the same problem. I bought a Somfy connectivity kit. I believe it is registered in France. I am from Germany and want to use it there.
The Pin is: 2107-0398-3090
Can you please Help?
hello Mäx,
It's ok. you can activate your connectivity kit now.
have a nice day
It works! Thank you!
Bonjour à vous , suite à une nouvelle installation je souhaite un reset PIN de ma box Connectivity kit
PIN 2105-9146-7606
ceci afin de le donner ou revendre
Merci par avance
Bonjour alexandre,
Vous pouvez le faire directement depuis l'application Tahoma by somfy dans :
... / Aide et fonctions avancées / supprimer mon installation.
Bonne journée.
Hello
I purchased a Tahoma connectivity kit and im trying to connected but in the app it gives me error. I tried on the website with the pin code and is says that the pin code does not exist. Can you help me
Pin code: 2111-3957-6009
Thank you!
Hi Tunde
I have deleted and reset the Tahoma, you can active it now.
Regards,
I have bought a Tahoma Switch in Amazon.es (Spain). When I try to activate it with the PIN number shown at the base of the device I get the following message: "tahoma.pin.wrong_product_SWITCH"
The Pin Number that I have is:
2061-4769-0385
I am going to use the unit in Spain. Can you help me please?
Please help me resolve this issue.
Hi josé,
i see you have already activate your tahoma in spain with this mail : jilabiano@me.com
i have to reset it?
have a nice day
Hi, I have the same problem, my PIN is 2112 1774 5487 . Mohu poprosit resetovat PIN?
Vaclav,
I have deleted and reset the Tahoma, you can active it now.
Regards,
Hello,
I have the same issue, bought a used Tahoma Switch (in Poland) with the PIN: 2030-0895-4567
Can you unregister this one please?
hi oleg,
i don't see this box connected.
it's ready to be activated.
Have a nice day.
I have the same issue, bought a used Connectivity kit (in Poland) with the PIN: 2112-2276-7137
Can you unregister this one please?
Fero,
It's ok! you can use it again.
have a nice day
It works! Thank you!
Hello,
Can you help me...i have bought a used connectivity kit...but it is registered with an other user...
PIN : 2113-2380-5874
Please unregister it...
Thank you
Hello
Please can you unregister it...to use my connectivity kit...
Thank you
Bonjour Ws,
it's ok you can activate it now.
Have a nice day.
Thank you very much...
It is working now...
Have a nice day too...
Hello,
I've just got the TaHoma Box and the pin also does not work. It is: 2113-9217-1107
Thank you,
V.
hello Vit,
It's ok. you can activate your connectivity kit now.
have a nice day
Hola, recientemente he adquirido por Wallapop un kit de conectividad pero no me deja activarlo me aparece el siguiente error tahoma.pin.wrong_product_MINI.con número de PIN 2101-1630-7639. Lo he comprado en España. A qué debe ser el error. Gracias.
Hola Javier,
debes activar este kit de conectividad en la aplicación TaHoma By Somfy. Que tengas un buen día.
Hola, buenos días Nicolas, he intentado activar mi Kit Conectividad en TaHoma pero siempre me da el mismo error, cómo puedo solucionarlo, gracias.
Hola Javier,
debes activar este kit de conectividad en la aplicación TaHoma By Somfy. Que tengas un buen día.
Hola, buenos días Nicolás. He leído en el foro, que hay un modelo de kit de conectividad que sólo sirve en Francia, puede ser el que compre sea uno de ellos. Hay varios casos en el chat.
He probado con las dos App de TaHoma, TaHoma by Somfy (TaHomaclassic) y TaHoma. Ayúdame por favor.
Un saludo
Javier
Hello!
I have the same problem,
My pin is:
2086 0417 6132
Can You help me please?
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