Chers utilisateurs,

Nous rencontrons actuellement des ralentissements sur nos serveurs pouvant impliquer des difficultés à vous connecter à Tahoma.

Merci de patienter et de n'effectuer aucunes manipulations (changement de mot de passe / suppression de compte / etc).

Veuillez nous excuser pour la gêne occasionnée et nous vous remercions pour votre compréhension.

L’équipe des Yellow’s SOMFY  

Question en attente de réponse

Telis 6 - Installation problem

Hi All,

I have a roller shutter. It works on the single remote control.

a) I push the programming button on the single remote. The blind shuffles (goes up and down a little)
b) I slect a channel on the Telis6 (i.e. 2 - All)
c) I push the button on the back of the telis (nothing happens).

I've tried this many times. Shot push on telis6. Long push on telis6 until red light. I have powered off my blinds. I have new battery in the telis6.

Am I doing something silly

Bestw wishes (brit guy in france)

(Single control is a square, white RTS with up/My/down bottons on front)

Roland T.
Roland T.

Roland T.

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    Thomas M.
    Thomas M.

    Thomas M.

    Niveau
    4
    5000 / 5000
    points
    Equipe

    Good Morning Roland,

    Can you send photographies of your single remote (front and back) ?

    Regards,

    Roland T.
    Roland T.

    Roland T.

    Niveau
    0
    12 / 100
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    Dear Thomas,
    Please find photos of remote.

    I have 7 blinds and 8 of these square buttons.

    Yesterday I played. The 8th now controls all 7 shutters (by using the programme button on each single wall mount and the button on the 8th)

    But I do not get the Telis6 to do the same. My TaHoma box also does not recognise the blinds.

    Help appreciated.
    Roland

    Thomas M.
    Thomas M.

    Thomas M.

    Niveau
    4
    5000 / 5000
    points
    Equipe

    Dear Roland,

    Unfortunatly your single remote controle works on IO radio protocol not on RTS so your roller shutters are not compatible with the Telis 6 Chronis RTS remote.

    Regards,

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