Could you please remove a used Tahoma Switch from another account?

Hello.

I need help with reset my used tahoma.
The switch it’s registered in France.
My pin is 2102-2959-7655.
Please make it usable again. It’s linked to another account.
Thanks, have a good day.

Hello. Can you please unlink my TaHoma switch. PIN: 2044-2739-5253. Thanks in advance! Have a great weekend.

Same issue
Pin is :2006-8035-3463
France

Thanks

hello
need help as well, I made a mistake in .con instead of .com in email tahoma account, then deleted, now cant activate it.
PIN 2051-9887-0158

Hello, please reset my Connectivity kit Tahoma mini, bought used and previous owner didnt removed it from account and i dont know him. Please unlink it: PIN 2105-9504-1453. Thank you

It says this account is not linked to the country previously selected when i am trying to register my email with Connectivity kit :(

Please can you remove Tahoma Switch from my Account, registred in Germany
PIN:2003-4942-2159

Hello,

Could you please do this for my account too? The pin is:
2073-8193-1258

thanks in advance!

I have the same problem, could you help me pleasee?
My pin 2034-2503-2272
Thank you

Hi, I have the same issue, in France:

PIN: 1219-4389-6358

Hi,

Can you please reset mine as well ? I’m in France, bought it here but I deleted my account that I originally used for the tahoma switch. I thought this would’ve been a solution to connect my tahoma back to the network…

Pin: 2010-7217-9633

How long this will take?
Can you just remove the previous owner account ?

Hi Nicolas,

We are doing a long term rental for the house where the box is installed. The owner told me he has disconnected everything. How should he proceed in order for us to start managing the box?


I have bought a used Tahoma Switch and can not activate it because it is still connected to another account. I don't have a way to contact the previous owner to let him to remove the binding.

Why some people have their boxes unbind but the other not,what is the reason?