Could you please remove a used Tahoma Switch from another account?

how long should it take for you to help me? and by the way on August 30th I was trying to activate it.

Nicht benötigt

Bonjour,

Est-ce que vous pouvez unlink my TaHoma box . Le pin est

2034-3603-3593

Merci d'avance
Marco

Thanks

I also have the same problem with a used Tahoma Hub. Could you please delete the assignment?

The PIN is 2008 - 7225 -2393

Hi,
I bought a Connectiviy Kit from eBay but apparently it's linked to another account. Could you please check PIN 2112-3596-9348

Thank you, it worked!

Bonjour,

Pouvez-vous supprimer le Tahoma Box de mon compte? Je l'ai donné à d'autre personne et elle ne peut pas l'active. Le PIN est: 1213-0850-9034

Merci

Hello!

We have moved to our new home and the previous owner said he deleted and disconnected his account from the box Tahoma V2, still after resetting from my side it says an d account is still connected.

Can you please resolve and reset it ? ( France)
MAC: F8:81:1A:53:17:47
PIN: 1215-0291-9054

Thank you a lot .

Why no one is replying that fast anymore as 1-2 days ago?

Hello ?!

Hi Catalin P.

A weekend followed by a holiday. Technicians do not work during these days.
You have to be patient.

Have a nice day.

Good evening, I bought a used Somfy Connectivity Kit but it is registered on another account. Is it possible to disable it? The code is 2110-9053-6820

Hello, I have the same problem. Can you please unlink my Tahoma connectivity kit? Pin is ****-****-****.

Thank you very much!

--UPDATE: Tahoma is deactivated and I have managed to connect it to my account. Thank you! For security reasons, I also hid the pin in this message.

Hello,same problem here,tahoma connectivity kit with pin Think its paired in french server.
Thank you