Question en attente de réponse
Hello!
I've bought Somfy TaHoma Box and the pin on the sticker doesn't work. I know it is registered in France. Is there any chance to reset the pin so I can use the box?
The pin is: 1225-2310-0016
Please help
Best regards
Pawel
N'hésitez pas à interroger la communauté d'entraide !
Réponses
Hi !
Wait! A Yellow will come back to you shortly. But in which country are you?
Have a nice week end !
Hello!
Thank you for a quick response. I'm from Poland, but the TaHoma Box is registered in France.
Have a nice weekend as well!
Good Afternoon Pawel,
I have deleted and reset the Tahoma, you can active it now.
Regards,
Thank you very much!
Best regards
Pawel
Hello!
I have the same problem,
My pin is:
2003 6057 788.
I'm from Poland.
Can You help me please?
Bonjour Dawid,
There is a missing number in your PIN code. Can you give it please ?
Good day,
Ahh IT should be 7881.
Dawid,
Your Tahoma is registred in germany. We do not have access to the german server, you must contatc somfy.de in order to obtain any help.
Good day,
Bonjour, our pin is also not working, can you please check 1225-6834-5193
Hi Mélanie,
Your Tahoma is registred in Netherland. For security reason, we do not have access to the dutch tahoma. May I ask you to contact somfy.nl in order to obtain the help you need.
Have a good day,
Hello,
I bought a Tahoma box on an auction site in Hungary, but it does not accept the PIN code (1238-0361-0428).
What could be the problem?
Thanks for the help.
Hi Andreas
Where did you buy this Tahoma ?
Hello
In Hungary. I bought it used on a buy-and-sell site.
He comprado Somfy TaHoma Box y el pin de la pegatina no funciona, no se si esta registrado ni donde lo e comprado en amazon.es
El PIN es: 2028 8790 7768
Hola. He comprado Somfy TaHoma Box y el pin de la pegatina no funciona no se si esta registrado ni donde.
Mi Pin es 2028 8790 7768
Ola Julian,
Para ayudaros, yo me permido de enviar un emaol.
Tengo un bueno dias
Hi Alec,
I have deleted and reset the Tahoma, you can active it now.
Regards,
Hello,
I bought a Tahoma Switch I want to use in Romania. It shows me PIN incorrect.
PIN: 2034-0301-0680
Could you please help?
Thank you!
Hi Vlad,
This box is not actived.
Have a nice day,
Hi
Can you try to unlock mine as well?
1226-3533-5412
THanks
Hi Martin,
I'm sending you an e-mail to help you.
Have a nice day,
Hello,
I am not able to activate my Tahoma Switch, it says "tahoma.pin.wrong_product_SWITCH"
My Pin Number - 2028 6291 3667
Please help me with this issue!.
Thank you!..
Hello Gaelle,
Still it is not working, it still saying pin wrong product switch
Hi Sankar,
It's OK now,
Have a nice day,
Hi, I've bought Somfy Connectivity Kit and the PIN on the sticker doesn't work. It is registered in France.
PIN: 2102-2278-5145
Hi hans,
It's Okay now.
Have a nice day
Hello,
My Tahoma Switch is throwing error "tahoma.pin.wrong_product_SWITCH" the Pin Number is 2028 6291 3667. I am using this switch in France.
Please help me resolve this issue.
I am attaching the screen shot for your reference.
Thank you!...
Best Regards,
Manikandan Sankar
Sankar,
This box must be activated in the Tahoma 3.0 application. You are not on the right application.
Have a nice day,
Ce n'est pas ce
que vous recherchez
Posez votre question
Gaëlle a répondu
Sankar a répondu
Gaëlle a répondu
Hans a répondu
Gaëlle a répondu
Sankar a répondu
Gaëlle a répondu
Martin a répondu
Gaëlle a répondu
Vlad a répondu
Gaëlle a répondu
Alec a répondu
Gaëlle a répondu
julian a répondu
Julian a répondu
Julian a répondu
Martin a répondu
András a répondu
Jean-Luc a répondu
András a répondu
Gaëlle a répondu
Melanie a répondu
Gaëlle a répondu
Dawid a répondu
Gaëlle a répondu
Dawid a répondu
Paweł a répondu
Thomas a répondu
Paweł a répondu
Jean-Luc a répondu