Chers utilisateurs,

Nous vous informons que nos serveurs sont relancés progressivement et qu'il est à nouveau possible de piloter vos équipements via l'application Somfy protect.

Veuillez nous excuser pour la gêne occasionnée.

L’équipe des Yellows  

Question en attente de réponse

This PIN code is correct and TaHoma® has already been activated.

Hi,

My new apartment came with the Tahoma blind shutters. I get this error when trying to use them. Can you reset the pin for me?

1236-3246-5730

I don't see a Forum in Germany. Sorry

Thank you.

Sergi C.
Sergi C.

Sergi C.

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    Gaëlle B.
    Gaëlle B.

    Gaëlle B.

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    Hi Sergi,

    You have to call german customer service : +4974729300.

    Have a nice day,

    Jeppe S.
    Jeppe S.

    Jeppe S.

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    I have the same problem… I bought a used Somfy Tahoma Box and it is already registered.
    The PIN is 1255-7616-9550
    The country is France

    Nicolas F.
    Nicolas F.

    Nicolas F.

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    4
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    Hi jeppe,
    can you confirm te pin code? i don't find any box with this one.
    Have a nice day

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