Bring okidokeys to somfy

Hello Shawn,

This lock was buy in France ? Can you give me a picture of the serial number near battery ?

What is the error you encounter when you try to activate your lock on Somfy portal ?

Please forgive my english mistakes.

Have a nice day

Hello Shawn,

Thank you for this information but this lock is an american version. You can't activate it on Somfy Server.

If this lock works with your old phone but not with the new phone it's obligatory an issue with the phone.

Do you know version of the OS software ? And Bluetooth ?

Have a good day